What is your return policy?OUR WICKED GOOD RETURN POLICYIf you are dissatisfied with cookies we sent you and would like a refund, Order Name/NumberIf you were given an order number, please make sure you have it so we can use it as a reference. Describe the ProblemTo the best of your ability, please describe the nature of the problem and your dissatisfaction with our product. PhotographIn order to process your refund, you must provide a photograph of your cookies that illustrates the nature of the problem.
This allows us to investigate with our quality control team on how best to help you.
Circumstances for a return/refund request may include:
We will not ask for any product to be returned. Rather, we will ask that the customer donates the cookies to a local food bank and can help with setting up a pick up if necessary.The customer can expect a refund or replacements within 24 hours of notification. |